School Buildings will remain closed for the rest of the 2019-2020 school year.

Weekdays at 11AM on THIRTEEN

The DOE and The WNET Group have partnered on Let’s Learn NYC!, a new educational public television program featuring lessons for children in grades 3-K through second grade, which can supplement remote learning. Episodes will air on weekdays at 11:00AM EST on THIRTEEN from Monday, May 4 to the end of the school year. The episodes will also be available to livestream at

Let’s Learn NYC! is hosted by DOE instructional leaders and coaches with expertise in teaching young learners. Programming offers age-appropriate curricular content that is aligned to standards and lessons for early childhood education and includes foundational reading skills, literacy, math, social studies, and science. 


The series is being broadcast commercial-free on THIRTEEN, New York City’s PBS station, which is available for free to over 99 percent of city residents. The program is also available to live stream on the station’s website. 


Following each broadcast, each episode and supplemental learning materials will also be made available here and at

Read the Press Release.

The New York City Department of Education is committed to making free meals available daily for any New Yorker. Any New Yorker who wants one can get free meals at more than 400 Meal Hubs across the city.

  • Meals can be picked up at all Meal Hubs 7:30 am to 1:30 pm, Monday through Friday

  • Meals Hubs will operate for children and families from 7:30 am to 11:30 am, and for adults from 11:30 am to 1:30 pm

    • No one will be turned away at any time

    • All adults and children can pick up multiple meals at one time

    • Vegetarian and halal options available at all sites

  • No dining space is available, so meals must be eaten off premises

  • Parents and guardians may pick up meals for their children

  • No registration or ID required

Find a FREE Meal Location

In order to successfully fight COVID-19, our first responders, health care providers, transit workers, and other key personnel must be able to come to work. That is why we have created Regional Enrichment Centers—places where the children of these front-line workers can be safely cared for while their parents continue to serve the city in this time of need.

Staffed by DOE employees and community-based organization partners, the centers will provide children with three daily hot meals, remote learning time with their teachers, activities like art, music, and physical education, and social and emotional support.

List of who can apply.

Enroll in a REC.

April 15, 2020

Letter from Chancellor Carranza

Dear Families:

We want to thank you for your flexibility, patience, and partnership over the past few weeks as we launched implementation of remote learning. As we move into the next phase of remote learning, preparing to deliver instruction and services through the end of the school year, we want to share some key information concerning remote instruction and services.

We understand that for many students, not attending school in their physical school building is difficult, but this may be especially so for our students with disabilities. We are committed to communicating with you about your child’s needs in order to ensure success in their remote learning environment through the rest of this school year. Keeping in mind that parents and staff may be caring for others and/or battling illness themselves, flexibility is important. We are committed to serving all students according to their individual needs, and we will maintain that commitment.

Key Facts About Remote Instruction and Services Through End of School Year 

  • There will be frequent communication between schools and families during this time. Communication will be in your home language. By now, your school should have partnered with you to develop a "Special Education Remote Learning Plan" for your child based on their Individualized Education Program (IEP). If this has not yet happened, please contact your child’s teacher or your child’s related service provider if the only service your child receives is a related service. If you are not successful, e-mail or call 311.

  • Note that for preschool students with disabilities, Remote Learning Plans are only being developed for children in a special class in an integrated setting (SCIS) or in a special class in DOE programs. For preschool students who receive related services or special education itinerant teacher only, services are being provided remotely.

  • Remote Learning Plans:

    • Can be adjusted over time, based on what teachers, related-service providers, families, and students learn through this experience, and after consultation with you. The purpose of the consultation is to discuss what your child needs in order to engage in remote instruction (including any modifications) and how services will be provided.

    • Should be made / updated with attention to how much screen time your child can sustain, whether or not you want your child’s services and instruction to include a video component for some or all of their sessions, and whether the frequency and duration you initially agreed to is working.

    • Will make sure your child is receiving the services and supports they need, while also affording you and your family any flexibility you may need during this difficult time.

  • IEP meetings will continue and will be conducted by phone. Assessments may be conducted remotely where appropriate. Parents can make a referral by emailing the principal or, or by calling 311. Parents of preschool students can make a referral by contacting the CPSE page.

  • If you have not yet consented to the delivery of remote related services such as speech, occupational therapy, and physical therapy, or accepted an offer to provide counseling and would like to, please contact the service provider. If you previously declined services, you can change your mind at any time; just contact your child’s service provider to update your status. If you need support contacting your child’s service provider, e-mail or call 311.

If your child needs a device to participate in remote instruction and teletherapy and has not yet received one, you can complete a Remote Learning Device survey or call 718-935-5100, and dial 5. If you have already completed a survey and have not yet received a device, or if your child has an Assistive Technology device on their IEP and they have not yet received it, please e-mail

See the Special Education Section of our Information on Remote Learning page to find answers as well as a list of resources we have compiled to support you and your child. If you have questions at any time, please e-mail or call 311.

We cannot thank you enough for your partnership throughout this incredibly difficult time.

Saturday, April 11, 2020 Update

Read the letter from Mayor de Blasio and Chancellor Carranza announcing Remote Learning for the remainder of the 2019-2020 school year.

On Saturday, April 11, after consulting with public health experts and educators about the ongoing trajectory of the virus, and the potential for continued disruption for the remainder of the year . Mayor de Blasio and Chancellor Carranza announced that New York City public school buildings will not reopen during the 2019-20 school year. Teachers and students will finish the school year in remote learning. We will continue to operate our 400+ school-based Meal Hubs, which serve three free meals a day to any New Yorker who needs them, and we will continue to ensure child care for the children of essential workers.

This is a painful but necessary decision. Public health experts have determined that community transmission of COVID-19 will be widespread well into the end of the school year. Even at low-level transmission, we’d have new cases, which would be extremely difficult to contain school-to-school. We believe there simply wouldn’t be enough time to bring our students back.


We know how important it is to have some sense of predictability in order to plan for what’s best for your family. This crisis is hitting all of us very hard. We are hopeful that this sense of certainty will allow for more stability and the ability to plan for work and home lives. The DOE is committed to supporting our students and families as you continue this tremendous undertaking.

Remote Learning Facts

New York City public schools will be continuing academic instruction through Remote Learning for the remainder of the 2019-20 school year.

  • Students will not report to school buildings for instruction during this time. 

  • Learn at Home for grades K-12 has all you need to know for getting set up for remote learning.

  • Regional Enrichment Centers are available for the children of first responders, healthcare workers, transit workers, and other essential workers.

  • Grab-and-Go free meals are available at the entrance of select buildings.

Text COVID to 692-692 to receive regular SMS texts with the latest news and developments.

See the new COVID-19: FAQ for Parents and Caregivers of Pre-School and School-Age Children from the NYC Department of Health.

Remote Learning Device Request Form

Get information about iPad requests and distribution on our iPad Distribution page.

Our Commitment to Health and Safety

The health and safety of all of our students continues to be our first priority in the wake of the evolving situation around the novel coronavirus (COVID-19) in New York City. We encourage everyone in our school communities to listen to facts and not respond to fear.

It’s important we come together as a city and support one another as neighbors and New Yorkers during this time. COVID-19 is not more likely found in any one race or nationality, and we must each model inclusion and actively work to combat bias in our workplaces and communities.

Important Precautions

It is critical that all New Yorkers continue to practice general viral infection prevention measures including:

  • Wash your hands with soap and water often.

  • Cover your nose and mouth with a tissue or sleeve when sneezing or coughing.

  • Do not touch your face with unwashed hands.

  • Do not shake hands. Instead, wave or elbow bump.

  • Monitor your health more closely than usual for cold or flu symptoms. 

  • Get your flu shot – it’s never too late.

  • Reduce overcrowding by walking or biking to work, if possible.

  • If the train is too packed, wait for the next one. 

If You Feel Sick

  • Stay home and call your doctor if you have symptoms like coughing, shortness of breath, fever, sore throat.

  • If you do not feel better in 24-48 hours, contact your doctor.

  • Do not go to school or to work until you have been fever-free for at least 72 hours without the use of fever reducing drugs like Tylenol or ibuprofen.

  • If you need help getting medical care, call 311.

For More Information

  • Please read the Health Department’s What You Need to Know factsheet for more information.

  • Visit at any time for important updates, including ways to fight stigma and bias around this issue.

  • You can print the information on this page on the one page overview, and print and hang this graphic flyer at your school, office, or building.

FREE Mental Health Hotline from the UFT (United Federation of Teachers)

Many families are now experiencing issues with grief, stress, anxiety, depression, addiction, loss of income and other problems that are exacerbated or caused by the current coronavirus crisis.

In light of that new reality, the union's BRAVE hotline is expanded to provide general mental health support for New York City public school students and their families.

If you call 212-709-3222 on any weekday between 2:30 and 9:30 p.m., you'll reach a licensed mental health provider.

The UFT originally launched the free hotline as part of its BRAVE (short for Building Respect, Acceptance and Voice through Education) campaign to support students who are experiencing problems with bullying.

You and your children are encouraged to call the BRAVE hotline to get the support your family needs and deserves in this difficult moment.

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