Resources

District 24’s website is your quick hub for district-wide updates and events, leadership contacts, a list of schools, and links to essential NYC Public Schools tools. Use it to connect with CEC 24, find key family resources (like NYCSA and FACE), and learn about district programs, plans, and surveys—all in one place.

Dial-A-Teacher is a free after-school homework help line for NYC public-school students, staffed by licensed teachers. Parents can have their child call 212-777-3380 or use the online portal to get one-on-one help in core subjects, Monday–Thursday, 4–7 PM on school days. Assistance is available in multiple languages (including Spanish, Chinese, Bengali, Haitian-Creole, Russian, Tagalog, and more). The service runs during the school year (not in summer).

Use this page to figure out your child’s transportation eligibility (yellow bus vs. Student OMNY/MetroCard), learn how stop-to-school vs. curb-to-school busing works (including special-education transportation), and see where to find route and pickup details in NYCSA and who to contact if there’s a problem. You’ll also find family responsibilities, safety tips, and transportation rights, plus updates like the NYC School Bus App for improved bus information.

This page is the official starting point for getting OPWDD supports in New York. It explains the person-centered “Front Door” process and how to begin. Parents can use it to: learn the steps (eligibility, needs assessment, planning, and choosing services), watch short Front Door video modules, download step-by-step guides in multiple languages, and find how to contact their local Front Door office to start services.

Use this NYC Public Schools page to learn about free or low-cost infant and toddler programs (6 weeks–3 years), including Extended Day/Year care (up to 10 hours/day) offered in centers and family child care homes. It explains who’s eligible, that enrollment is year-round, and how to find and apply: search programs on MySchools, apply to Early Head Start directly with a site, and submit EDY applications via MyCity or ccapplication@schools.nyc.gov. You’ll also find special referral instructions and contact info if you need help.

Use this page to understand the mental-health supports available in NYC public schools and how to access them—who to contact at your child’s school (counselor, social worker, psychologist), what happens during a behavioral crisis and how schools de-escalate, and where school-based services and community partners provide care.

Queens Community House’s Adult & Family Services provide vital resources that strengthen families and stabilize households across Queens. Programs include housing and eviction prevention, food access, immigrant support, childcare, and family enrichment. Together, these services help neighbors build resilience, self-sufficiency, and stronger communities.

The Family Assessment Program (FAP) offers voluntary support to families facing challenges like truancy, running away, or behavioral issues — aiming to restore harmony without going to court. Through assessment, counseling, mediation, and referrals, FAP connects families to community-based services tailored to their needs. Participation is optional, but required before filing certain youth supervision cases (PINS) in family court.